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Sometimes it is hard to have an employee who is leaving
train the new employee. You don't know if the new person is
getting trained correctly. Or you don't have a staff member
to train the new person and you simply do not have the time.
Finance Management provides services to help you in
this area:
- Job descriptions
- Detailed training manual for each position
- One on one time training of your staff on any
position
- Training checklist
- Progress checklist
- Training period (Trial period)
I believe in having everyone at the office cross trained
in all areas, except accounting, within a month. I believe
this because there are so many tim es that someone gets sick,
pregnant, goes on vacation, and you have to hire someone
from the outside. Most of the time you simply call up temp
agencies to get someone. The problem with that is that you
have to train them and you have to pay double for their
services. The poor person coming in gets paid $8.00 an hour
and you are being forced to pay the temp agency $16.00 an
hour. For what? Extra time for training away from what is
most important to you, your clients.
With these services you will be able to have every member
of your staff cross trained in all areas to alleviate this
problem all together. This not only helps your staff to be
team members but it lifts the burden from you when an
employee is absent for whatever reason.
I also believe in making job descriptions for each
employee so that they know exactly what their job consists
of at all times. A lot of business owners come to me and say
that they have employees who just sit around and sometimes
do nothing. A job description can help your employees by
listing at the end the things that you can be doing when
there is down time. I know that it sounds dumb and why
should you have to tell your employees what to do but you
have to.
Also, by having a detailed training manual in every
position you can be assured that when you hire a new
employee that you can simply give them the book to take home
and read. And guaranteed the new employee will pick up the
job a lot quicker. And if they ever have questions they can
simply go back to the book and look up their answer without
bothering you.
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